Security problem, Personal Password to communicate with the camera#129
I have a security problem with the cameras. Yesterday I was recording in a tournament at Phoenix Arizona, and it was same people
with Veo cameras, the problem happened two times, first time a person intentionally stopped my camera in the middle of a game and the second one
another person did the same by mistake, my camera hooked in his phone wireless first and he pressed the red dot.
I need to be able to change the password of my cameras.
Thanks
Julian Lipovestky
I agree. This happened to me on a futsal game. The other coach was able to access my camera because the cameras share the same password. Can the default password be changed? As Veo is becoming more popular, this is going to be a big mess
How do you change the password on the camera. Had a not so nice person go around and stop recordings, it seems that all units have the same password kickoff!
We had two games going on in a tournament beside each other with two Veo cameras back to back and I accidentally stopped someone else’s recording as I connected to the wrong wifi network! I was very confused as to why I needed to input my password again.
I quickly discovered my error and restarted their recording but I can only imagine how annoying this would have been for the other club after I renamed the first part of their recording with our game team names!!
Accidents wouldn’t happen if we didn’t all have the same wifi passwords with similar access point names!!
Same issue on our side :-(
Please fix
What do you mean by “haven’t updated their app”. The app on their phone? How them updating the app their phone change whether I (or others) can access their camera. This sounds like an issue on the camera. How do I keep others from being able to stop/start/access my camera?
Until this is fixed, I don’t think Veo should be able to charge a fee. This is a HUGE issue that the should dedicate resources to fixing over night.
The phone app was updated. It now only allows the user to connect to thier camera and not anyone else’s camera.
When was it updated? I have the latest and was able to connect to a camera that did not belong to my club 8 days ago. I have an Android (Pixel 8). And if someone doesn’t update their app, does that mean they can access other cameras?
they already fixed that and you can not access any other cameras if it is not registered into your account… at least with app on iphone…
Well I was able to stop another clubs camera a week ago.
I agree this is an ongoing issue. I was able to “see” other clubs cameras that were setup next to mine yesterday!! I did not try to login to their camera, however nobody should be able to see our team camera and vice-versa (I should not be able to see theirs).
From an engineering perspective, would it be so difficult to add a MAC authentication table and store approved MAC addresses (of iphones, android, etc.) onto the hardware device itself (i.e. the camera)?? In this manner, only phones with approved MAC addresses can see and thus login to the hardware. Of course this would require some setup/intervention from the camera operators to add approved phones into to approved MAC table.
FWIW, serveral times our team camera has been turned off after it was started.
Another idea would be to add a camera status notification to let the veo camera operator know the camera is not recording during a match…at least they would be able to check the realtime status & restart the camera if necessary.
If both the MAC/handshaking and the camera status / notification ideas were implemented, perhaps a lot of camera operators would have more confidence their kids’ games were being recorded. Honestly, after I start the recording, I cross my fingers that I can, 1) login to the camera after a game, 2) confirm the camera is still recording, and 3) save the recording and successfully turn off the camera.
Until your software team can enhance the login/security of these cameras, the complaints will continue. Fix it ASAP!
There is nothing implemented to avoid access of third parties on my VEO. I still can see and access their cams as they can see and access my veo via cam app. This at least is my experience.
Provicial Lacrosse championship game and the team from a different organization on the field before us that had their camera setup, shut mine off 19 seconds into warmup and labelled it as their match not knowing. The team pays for this service and they are now without the final championship game of the year! Unexceptable! How does this happen? I expect way better security for how much we pay for it.
https://app.veo.co/matches/96450b99-e88b-4915-9f77-f3e503ae02b3/
George_mcneill
G
Sorry, 1 minute not 19 seconds… Gross!
George_mcneill